Marketing in the digital era can confuse and frustrate the heck out of people – clients, agency managers, 20-something interactive whiz kids.
About two months ago a longtime ad-agency pal asked me, “What in the world has happened to our industry?” I tried to answer. Teressa Iezzi, editor of Creativity, explains it a whole lot better in her book, The Idea Writers. Continue reading →
Maybe your small business can’t run an ad campaign during the Super Bowl. But you can take lessons from a couple of big brands that did – and in doing so, offended the environmental community, all of Brazil, a huge chunk of the black community and anyone who is sympathetic to the Dali Lama. Continue reading →
Maybe your small business can’t create a huge, beloved hit TV and social media campaign like Old Spice’s “The Man Your Man Could Smell Like” and “The Response Campaign.” But you take some valuable lessons from it.
In Creativity Online’s case study (below), the client/agency team learned that women control half the purchase decisions for men’s body wash. So their strategy: Unlike competitors such as Axe, find ways to appeal to men and women at the same time. This applies to media choices, and even more important, message development.
There’s a brand that’s in trouble. It’s been making shoddy products for years. It was (and maybe still is) at the brink of failure. It needs not just a Hail Mary, but a succession of them.
Wieden + Kennedy may have answered at least one of those prayers with its work for Chrysler, the first-ever 2-minute Super Bowl commercial.
A Super Bowl commercial must work much like any other marketing communication. It has to speak to the right people, on a matter that’s relevant, in terms they understand, and be compelling. It has to address a need in the client’s sales process, or sales funnel.
Do you think another Super Bowl spot worked better than Chrysler’s? Please comment at the end of this post. Or email me directly.
But the Super Bowl comes with extra burdens: It creates more pressure to make impact than any other venue in the world of advertising. Everyone’s watching. Even if they’re not watching the game, they’re watching online. They’re FB’ing, Tweeting and emailing. They’re even blogging. You mess up, you’ve done more than waste time, money and opportunity. You can embarrass your brand.
From 25 years ago, the words of David Kennedy, co-founder of Wieden + Kennedy: “We’re really not in the business of making ads. Our job is to make a connection.” Today you could add websites, Facebook pages, YouTube channels, email and much more to his list of stuff we’re not really in the business of making. It’s always about the connection.
Sometimes you can tell right away if the marketing effort connects. It hits you in the gut.
Other times, you can only tell something about the quality of the design and writing.
And yet well-written, well-designed work often misses the mark. Sometimes terribly. (Just look at two-thirds of Super Bowl commercials, and four-fifths of all websites.) So for each of these samples from my portfolio, I’ve given some context. To view the work, click the images above or the links on the left.
Is it too much to ask BofA to be less jovial about their schemes to stockpile more of our money — especially when they’re back-dooring fee increases on things like safe-deposit boxes and giving Merrill Lynch executives huge bonuses?