Are You A Social Media Expert?

Are you a social media expertThe only Facebook company page I ever set up looks the same now as when I left the company three years ago. They’re down to 26 likes. Most are my relatives, who were nice enough to like the page at my request, just to see what happened.

I’m not really a Facebook guy. I have about 100 friends. My Facebook name (please don’t report this TOS violation) is Cousin Barrett. That’s because most of the 100 are cousins, aunts, uncles, other distant relations, people with whom I went to school and whose wedding I was in.

On the other hand, I was using social before it was called social.

I used AOL chat rooms in the early 90s for international soccer discussions and computer advice from Kim Komando. Continue reading

From Sales, A Marketing Lesson

Sunrise on the Stearns Wharf, Santa Barbara, C...

Santa Barbara. A great place to figure out how little you really know about life. (Photo credit: Wikipedia)

One of my favorite marketing thought leaders doesn’t have a background in advertising, or PR or social media.

 Jill Konrath is a salesperson deluxe. You may know her as an author, blogger, strategist or as a featured guest on HubSpot’s blogs and webinars. I love her strategic approach to sales.

In this post, she writes about how she learned to ask questions. For her it was a social tool, as in how-to-date-boys social. (Cute post!) 

As marketers, we must constantly ask questions. Curiosity about your customer and your community drives you to understand who they are, how they think and feel, how you can bring them value and how you might develop meaningful relationships.

Jill reminded me of an incident that made me see sales in a new light. Continue reading

Are You Smart Enough For Marketing?

Marketing intelligenceMaybe you’re overly proud of your towering intellect.

Maybe you’re a little insecure about it.

Don’t be either, if you want to succeed in marketing.

My completely unscientific analysis, after 30 years on the job, shows that people who act like the smartest one in the room usually aren’t quite as bright as they think.  Continue reading

Dave Martin, Founder Of The Martin Agency

Dave Martin's portrait by Luis BrielAs a young copywriter, I was lucky to fall in with a good crowd: The Martin Agency, founded by Dave Martin in 1965. 

Dave passed away Tuesday. I didn’t know him well, other than he was a gentleman, a good father, humble and respected by all.

But I want to share some observations about how he set his small ad agency in Richmond, Virginia, on a course to become one of the world’s greats. (You know their work for Geico, Walmart, Discover Card, FreeCreditReport.com and the “What Can Brown Do For You Campaign” for UPS.)

I was hired as a rookie copywriter at The Martin Agency a few years after college, just before Christmas 1981. It felt like the big time, though the agency only had about 25 employees.  Continue reading