HootSuite went down: Anger and gratitude

When HootSuite went down yesterday, I have to admit I was TO’ed. “What? My precious, witty, added value/value added tweets – lost in cyberspace for all time! THOSE BASTARDS!”

Really, I should have been grateful for the free service they provide. For the hundreds of new Twitter folks I’ve connected with, with HootSuite’s help. For the 99.99% of the time that they’re up and running and helping me expand my horizons. (You old-time telecom folks will notice that’s four, not five 9s of reliability.)

And it makes me think: How many free services would I be sunk without? Admittedly, not as many as some folks, but still… here’s a short list.

Yahoo mail
Google Analytics
Google Alerts
Google Reader
Google Docs
Dozens of WordPress plugins from generous folks around the world
Free WordPress themes from generous folks around the world
Social Mention (OK, I wouln’t be sunk, exactly)

Klout (OK, it’s actually a curse)
A hundred free resources from HubSpot

* * *

That’s just off the top of my head. Amazing value there, isn’t it?

There are so many great services available at no cost beyond a computer and a connection. We all take them for granted, yet they help us get in business, compete, learn and just have a good time.

Which free services are you grateful for – and why?  And even more important, do we show enough gratitude for the hard work of so many people in the digital community?




2 thoughts on “HootSuite went down: Anger and gratitude

  1. I would have to add Google Analytics, Dropbox and Skype to that list, all of which I use on a daily basis.

    Please add an emphatic vote of confidence from this corner to your WordPress listings; talk about value for no money . . . and then imagine how good it feels when the services in your list are accessed by an open source run machine.

    Keep up the good work here and on Twitter, I enjoy your Tweets, thank you for those,

    Marc – a slightly evangelical Ubuntu Linux user!

  2. Marc,
    Boy I feel like a dummy for not listing Google Analytics… but the truth of the matter is I’m not nearly as handy with it as I should be, so I don’t use it as much as I might. Coincidentally, I went to a GREAT Google Analytics seminar today by Ed Reese (@Ed_Reese) of Sixth Man Marketing – http://www.sixthmanmarketing.com/ I can see I have a lot to learn! What a tool for the people who take the time to learn how to use it. I’ll get there. – Barrett

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